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Frequently Asked Questions
The Brush
What comes in the starter set?
Your starter set includes the forever brush handle and your first set of brissle pads. Everything you need to get started.
How do I know when to replace my Brissle pads?
When they start to look a little worn or aren't performing the way they used to, it's time for a fresh set. Most people find they replace theirs every few months depending on how often they brush and how much styling product they use.
Is the forever handle really forever?
That's the idea. The handle is designed to last a lifetime. You should never need to replace it.
Are the brissle pads easy to swap out?
Yes. Swapping pads takes just a few seconds. No tools, no fuss. Lightly squeeze your used Brissle Pad to remove it from your Forever Brush Handle. Place a new pad into the brush handle and enjoy fresh, clean hair with every stroke.
Is Brissle sustainable?
Replacing only the brissle pad instead of the entire brush means significantly less waste over time. It's a small swap with a real impact.
The Subscription
How does the subscription work?
Once you subscribe, fresh brissle pads get delivered to your door on your chosen schedule. You can pause, skip, or cancel anytime.
How do I know when to replace my Brissle pads?
When they start to look a little worn or aren't performing the way they used to, it's time for a fresh set. Most people find they replace theirs every few months depending on how often they brush and how much styling product they use.
Orders, Shipping, & Returns
Can I change or cancel an order?
We aim to get you your Forever Brush as fast as possible, so after your order is placed, we cannot cancel or make any changes to your order. For any questions about your order, please reach out to brisslebeautyinc@gmail.com.
Can I return an order?
Due to hygienic reasons, we unfortunately cannot accept returns.
How long does shipping take?
We currently offer 5-8 day $8.99 ground shipping. Orders over $40 are eligible for free shipping.
Where does Brissle ship?
We currently ship within the US. International shipping coming soon.
How can I contact Brissle customer service?
We want you to love your brush. If something is not right, please reach out to us at brisslebeautyinc@gmail.com and we will do our best to make it right.
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